Snap, crackle, pop: where to go when there’s a collision
|
| ||
| Percentage of customers surveyed who rated shop “superior” for overall quality | What you might expect to pay for work priced at $100 at the average Chicago area body shop | ||
| Name (address + city) | Phone | ||
| A & L Auto Body 1979 W. Dundee Rd. Palatine | 847-991-5620 | 93 | $101 |
| Acacia Park Auto Body 7615 W. Irving Park Rd. Chicago | 773-625-2110 | 85 | $102 |
| Adams Auto Body 1811 W. Rte. 120 McHenry | 815-385-4640 | 92 | $93 |
| Allanson Auto Body 903 Allanson Rd. Mundelein | 847-566-2226 | 87 | $94 |
| Auto Body Village 22W560 Poss St. Glen Ellyn | 630-790-1777 | 97 | $94 |
| Auto Krafters of Des Plaines 1285 E. Golf Rd. Des Plaines | 847-298-1922 | 93 | $96 |
| B & L Automotive Repairs 3830 N. Kedzie Ave. Chicago | 773-463-1622 | 97 | $89 |
| Belair Auto Collision & Restoration 11320 S. Pulaski Rd. Chicago | 773-238-4565 | 92 | $92 |
| Bob’s Body Craft 8920 47th St. Brookfield | 708-485-3000 | 95 | $96 |
| The Body Shop of Barrington 27W937 Commercial Ave. Lake Barrington | 847-381-6004 | 97 | $101 |
| Burlington Auto Body 310 E. Burlington Ave. La Grange | 708-352-6300 | 88 | $105 |
| Daniels Auto Service 517 4th St. Wilmette | 847-251-3393 | 94 | $96 |
| Dempster Auto Rebuilders 2001 Dempster St. Evanston | 847-864-1101 | 94 | $96 |
| Douglas Auto Body 4015 Eberly Ave. Brookfield | 708-485-7774 | 98 | $104 |
| Downers Grove Auto Rebuilders 721 Ogden Ave. Downers Grove | 630-969-7256 | 90 | $102 |
| Enzenberger & Mitchell 7420 W. 87th Pl. Bridgeview | 708-430-3666 | 88 | $93 |
| Foreign and Domestic Auto Body 1917 Greenleaf St. Evanston | 847-328-7676 | 98 | $105 |
| Green Bay Auto Body Repair 636 Green Bay Rd. Kenilworth | 847-251-9191 | 85 | $99 |
| Guy & Sons Auto Rebuilders 1050 W. Van Buren St. Chicago | 312-421-4700 | 98 | $102 |
| J & W Auto Body 533 Green Bay Rd. Wilmette | 847-251-4230 | 92 | $101 |
| Jay-Kay Collision Center 4915 S. Pulaski Rd. Chicago | 773-582-0880 | 92 | $98 |
| Kubis Auto Body 20 W. Naperville Rd. Westmont | 630-964-5352 | 98 | $97 |
| Lake Side Auto Rebuilders 3101 Central St. Evanston | 847-475-5900 | 88 | $90 |
| Leitherer Body Shop 8327 Niles Center Rd. Skokie | 847-673-6360 | 98 | $93 |
| Owner’s Choice Auto Body 2868 Skokie Valley Rd. Highland Park | 847-681-2299 | 90 | $103 |
| Palmer Collision Experts 10901 S. Central Ave. Oak Lawn | 708-636-6300 | 89 | $96 |
| Rick’s Auto Care & Collision Repair 1500 Old Skokie Rd. Highland Park | 847-831-3165 | 87 | $99 |
| Tredup’s 230 E. State St. South Elgin | 847-695-6300 | 93 | $94 |
Methodology
In analyzing Chicago-area auto body shops, Checkbook asked area consumers to rate several aspects of their service experience “inferior,” “adequate,” or “superior.” More than 6,000 surveys were compiled. Each of the listed shops was rated by at least 25 customers. The percentage of customers who rated the overall performance of a shop as “superior” is given on our list.
Checkbook also considered complaints on file at the Better Business Bureau for a recent three-year period and with the Illinois Office of the Attorney General for a recent two-year period. None of the shops listed in the chart had any complaints on file during those periods.
To compare prices, Checkbook’s shoppers, without revealing their affiliation with Checkbook, contacted body shops and requested price quotes for specific jobs. Prices were then compared among shops. The chart shows how each shop’s prices compared with the average, which here is scaled to $100. For example, a shop with a price of $90 on the table quoted prices 10 percent lower than the average quoted price.
Advertisement
Comments are moderated. We review them in an effort to remove offensive language, commercial messages, and irrelevancies.
Reader Comments:
B & L AUTOMOTIVE REPAIRS -- fantastic experience!!!
Absolutely recommend B & L to anyone. Was in for a simple repair, was greeted by four different staff in the 30 minutes I was there: manager, assistant manager, mechanic, and clerical staff. Everyone referred to me by name. Twice I went out with Brian Mende to look at my car together and discuss the options. We printed price quotes for each: a $25 quick basic fix or the $310 complete "perfect" fix. Appreciated having the cheap, functional fix presented.
Exceptional in terms of friendly, attentive, and prompt service! Definitely considerate of my schedule in completing work as quickly as possible and keeping me informed how it was going. I absolutely recommend B & L to anyone!
B & L Automotive Repairs
3830 N. Kedzie Ave.
Chicago
773-463-1622