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Kathryn Shutz

Photo: Francis Son

Kathryn Schutz

Luxury Travel Advisor

What’s the value of a travel advisor? Many people who booked through an online travel agency (OTA) found out the hard way when the destinations they were planning to visit shut their borders at the outset of the COVID-19 pandemic. Countless travelers spent hours on the phone trying to get through to helplines that were overwhelmed; many were on hold for hours only to get cut off. Others were caught in a spiral of having the OTA blame the hotel for not offering a refund, only to contact the hotel and be told it’s the OTA’s policy that is preventing the refund.

As travel advisors, we often ask, “What’s the price of peace of mind?” We usually mean the value we provide by leveraging our global Virtuoso network connections to ensure you have an extraordinary experience with an itinerary tailor made to your interests and preferences, with a depth of service beyond the status quo. Our clients receive the most advantageous pricing, access, upgrades, VIP status, and amenities. All you have to do is remember your passport and show up on time—and we provide checklists and detailed itineraries to help you with that.

But in times like these, the peace of mind we provide is answering your phone call or email right away, staying on top of the latest developments in your destination and helping you rebook and get full value for the money you’ve spent.

We also specialize in wellness travel, something we could all use right now. Wellness travel promises more energy, better health, and a renewed spirit and can be incorporated into any type of trip.

Are you ready to see the best of the world? We’re ready to help!

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